-We use high-quality natural Moso bamboo that is 3-5 years old due to its durability and sustainability.

-Yes, our bamboo boards are free from harmful chemicals, meet food safety standards, and are made from eco-friendly, sustainable bamboo.

-We recommended to hand wash the cutting board and then wipe it clean with a soft cloth. Avoid soaking it in water or meat juices for extended periods, as prolonged exposure to moisture and high temperatures can cause the board to warp or crack. Regularly apply bamboo oil or food-grade oil to maintain its longevity.

-Oiling a bamboo cutting board helps prevent it from drying out and cracking, thereby extending its lifespan and durability. It also enhances the board’s resistance to stains and moisture, and helps maintain its smooth surface.

-Yes, bamboo is a natural material, so each board may exhibit unique variations in color, grain pattern, and texture, adding to its charm and authenticity.

-Yes, bamboo is gentle on knife blades, helping to maintain sharpness while minimizing wear and tear on your knives.

-With proper care, bamboo boards can last for many years. Regular maintenance such as oiling and avoiding excessive moisture will extend their lifespan.

-No, bamboo cutting boards should not be cleaned in a dishwasher. They should be hand washed with mild soap and warm water, then dried immediately with a cloth and left to air dry in a well-ventilated area. Prolonged exposure to the water and heat of a dishwasher can cause the bamboo to warp or crack.

-We accept various payment methods including credit cards and PayPal. Shipping options are available domestically and internationally, ensuring prompt delivery.

-You can reach our customer support team via email at info@pdlifehome.com, or through our website's contact form. We are here to assist you with any inquiries or concerns.

-Thank you for asking! Your support of our small business goes further when you purchase directly from our website vs Amazon, since Amazon takes a large chunk of the sale.

At the moment, we are using Amazon's fulfillment centers to ship some of our products (so your board may be arriving in an Amazon box), but please know your purchase and support is coming directly to us!

-We offer product warranties and excellent after-sales service. Contact our customer support team for assistance with any quality concerns.

-Once your order has shipped and the package leaves our facility, we estimate you will receive it within 2 - 7 business days. Please note that orders are not shipped or delivered on weekends or holidays.